• Every leader should engage in conversations with their team members, acknowledging their experiences and providing support.
  • Life challenges impact work: Recognizing that personal struggles affect employees’ professional lives is crucial for leaders to provide support and help them succeed.
  • Humanity in leadership: Shifting from top-down leadership to a more humane approach acknowledges that individuals go through difficult times and need empathy, especially during collective challenging periods.
  • Conflict is inevitable: From negotiating job offers to daily work interactions, conflicts are a part of professional life. Developing communication strategies that build trust instead of breaking it is essential.
  • Going through transitions and transformations in work provides valuable experience and expertise.
  • Embracing hustle can lead to valuable contributions and personal growth.
  • Tessa’s book addresses the root cause of burnout: the feeling of a lack of control in life.